Charlaine is amazing. She got us a fantastic deal and negotiated hard on our behalf. She was always available, and always responsive. Something I didn’t experience with an agent I used once bef ore. She always made us feel like she was on our side – and as first time buyers, she gave us all the information we needed to make an informed decision. Even months after the sale was completed, she continues to keep in touch with us. I’ve already recommended her to so many others and will continue to do so.